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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Godsil

July 14, 2026

5  out of  5
rating by Paul Godsil
"The staff is always helpful and friendly"
We responded:
"Thanks for the review Paul. "
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K Dub

July 8, 2026

5  out of  5
rating by K Dub
""Robert went above and beyond going over our current insurance policy with State Farm. He was pays close attention to detail and noticed something in my policy was missing. He made time for me and explained everything to me in great detail. When I called back and asked for him, he called me back expeditiously. He is a great asset to your company!!"
We responded:
"Thanks for the review. I’ll pass it along to Robert. "
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Ricky Whitlow

July 8, 2026

5  out of  5
rating by Ricky Whitlow
"The Redding office of state farm has always been there to help me with all my vehicles over the years.
They take my call and make sure I'm paid up and notified on time. There super friendly people so check em out. Thanks again Nicole 🙂"
We responded:
"Thanks for the review Ricky. We love serving our Redding customers and neighbors with their insurance needs. If you need anything, stop by or we’re just a phone call away. "
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Aaron Boutsomsi

July 8, 2026

5  out of  5
rating by Aaron Boutsomsi
"Great customer service. Always able to reach someone in the branch office without the crazy phone tree. I can even communicate by text message. Highly recommend this agent/office."
We responded:
"Thanks Aaron. State Farm has worked hard to do business the way our customer want to. Great feedback. Thanks. "
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Robert DeFehr

July 7, 2026

5  out of  5
rating by Robert DeFehr
"Very friendly people, they talk to you like there family. 🙂"
We responded:
"Thank you Robert for the kind words. We appreciate you and your business. If you need anything, we’re just a phone call away. "
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Laura Leach

June 18, 2026

5  out of  5
rating by Laura Leach
"I have had this State farm policy for about 2 years, never had a problem with the insurance provider. Would recommend Scott Schumacher - State farm insurance."
We responded:
"Thank you for the review, Laura. We’re happy to hear you’ve had a smooth experience with your State Farm policy. As always, let us know if you need anything. We're here for you!"
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Sandra Figone

June 17, 2026

5  out of  5
rating by Sandra Figone
"We had a policy review meeting with Cale this week. He was extremely knowledgeable and was able to improve our car coverage. While discussing details in our homeowners policy, he found a feature on our home that was not noted previously. This was an important find that could save us some money on our premiums. In today’s insurance market that is a big plus for us. We most definitely appreciate Cale’s attention to detail and advice."
We responded:
"Thank you for your review Sandra! Cale does a wonderful job for us. We appreciate you and your business. "
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Jim Zauher

June 9, 2026

5  out of  5
rating by Jim Zauher
"Scott's assistant Cale, provided a professional update on all of our policies and offered suggested alternatives which helped lower our costs without jeopardizing our coverage. We have been State Farm policy holders for over 40 years and have been with Scott Schumacher for 20+ years"
We responded:
"Thanks for the great review Jim but more importantly, thank you for allowing me to be your State Farm insurance agent. I appreciate you and all of the conversations we’ve had over the past several decades! Cale is great and is working on getting his own agency in the next 3-5 ."
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jenna j

May 27, 2026

5  out of  5
rating by jenna j
"Scott Schumacher‘s office has always went above and beyond to make sure everything I need is taken care of! I’ve been a customer for close to a decade now. I absolutely recommend!"
We responded:
"Thank you for the wonderful response Jenna. We really appreciate your business. If you need anything from us we are just a phone call away thank you for being part of the State Farm family."
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Chris Gomez

May 8, 2026

5  out of  5
rating by Chris Gomez
"I have been a client for nearly two decades, and Scott's office has always treated me so well.
I feel valued and genuinely cared about.
Robert really goes out of his way to make sure my needs are met, and I'm covered for exactly what I need and want.
I highly recommend this office if you're looking for insurance."
We responded:
"Thanks Chris for your review. I really appreciate your business and trusting us to be your insurance team. Our goal is to be the best thing on your worst day and although we don’t meet in person, you being available for virtual meetings and making insurance decisions will allow us to do just that. Scott
"
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Noreen Neel

May 6, 2026

5  out of  5
rating by Noreen Neel
"Cale at State Farm was a great help, he was very personable and informative. Thanks Cale"
We responded:
"Thank you Noreen for the review. We appreciate you and State Farm Insurance is here for you 24/7. "
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jeremy quinby

May 4, 2026

5  out of  5
rating by jeremy quinby
"Best insurance company i've been with! Scott's office in team are on it!"
We responded:
"Thanks for the great review Jeremy. We appreciate you choosing us for your insurance. "
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Alice West

April 17, 2026

5  out of  5
rating by Alice West
"Cale was very thorough and informative. He was very pleasant and easy to work with. He has been my go-to agent for the last year and will continue to be for many years. Thanks for being there for all my néeds."
We responded:
"Thank you for the review Alice. Cale is great and State Farm is lucky to have him. We appreciate you and your business. Scott Schumacher. "
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Michelle Woods

April 14, 2026

5  out of  5
rating by Michelle Woods
"Very professional and friendly staff, Cale was super helpful and easy to work with."
We responded:
"Thank you for the review Michelle. We appreciate it and your business. "
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Susie Magladry

March 31, 2026

5  out of  5
rating by Susie Magladry
"Robert was great! He made sure I was where i was supposed to be with car and home insurance. Help ti get my pricing down and made sure all questions were answered. Thank you Robert for all your help. You were great and easy to talk too. Susan Magladry"
We responded:
"Thank you Susie for the great review. We aim to be the best thing on your worst day and the only way to do that is to ensure you have the coverage you desire on you home insurance and car insurance policies. We appreciate you and are available 24/7 when you need us.

Scott Schumacher "
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Barry Irwin

March 31, 2026

5  out of  5
rating by Barry Irwin
"Tow truck arrived quickly and provided excellent service."
We responded:
"Thanks for the great review Berry. We all appreciate it!"
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Susanne Spangenberg

March 10, 2026

5  out of  5
rating by Susanne Spangenberg
"Always a pleasure when conducting business with Scott Schumacher's State Farm office. Agent Robert is a kind and gracious man. Very knowledgeable and was a great help in making some recommendations."
We responded:
"Thank you Susanne for your kind review. At our State Farm office in Redding, we aim to ensure you and your insurance are taken care of in a personal and professional manner. I’ll pass on your review to Robert. He’ll appreciate the kind words. "
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Angel Young

March 10, 2026

5  out of  5
rating by Angel Young
"Robert went above and beyond going over our current insurance policy with State Farm. He was pays close attention to detail and works in an efficient manner."
We responded:
"Thank you Angel. At State Farm we work hard to ensure you have what you need with your insurance. Thank you for your business and I’ll share with Robert. "
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Heather Lamm

January 26, 2026

5  out of  5
rating by Heather Lamm
"Great knowledge and friendly people"
We responded:
"Thank for the review Heather and for your business. We appreciate you!!"
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Ron and Shelley Wilson

January 23, 2026

5  out of  5
rating by Ron and Shelley Wilson
"Robert was awesome! Taking his time to explain all aspects of our policies and trying to see where we may save some money. Explaining everything in a language that us “senior citizens “ can understand. He is a great a asset to your company. I have recommended our granddaughter and her husband to go and talk to Robert regarding their car insurance."
We responded:
"Thank you for the kind words, review and referring your granddaughter for car insurance. We appreciate you Ron. Shelley too!"
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Lona Archer

December 16, 2025

5  out of  5
rating by Lona Archer
"Needed a tow yesterday to the garage for my truck and so I called the 800 number or the number for towing and got a tow truck within 30 minutes. It was wonderful. The driver was very courteous, respectful and had my truck out of here and to the mechanic within a short length of time. A very good experience would recommend State farm towing or insurance to anybody that needs automobile insurance always been very helpful and respectful and and took care of any of my needs right away"
We responded:
"Thanks for reviewing my State Farm Insurance agency. Happy to hear towing your truck went well. "
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Wayne Smith

December 16, 2025

5  out of  5
rating by Wayne Smith
"Nice talk with Robert the other day. Always been very helpful. Have been with them for years. Highly recommend. -- Wayne"
We responded:
"Thanks Wayne. We appreciate you and the review."
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Jamie Heywood

December 16, 2025

5  out of  5
rating by Jamie Heywood
"I had a meeting with Cale and he was very helpful and knowledgeable.
Thank you very much!"
We responded:
"Thanks for the great review Jamie. Cale is great. We are so blessed to have him in our team. "
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haley geeter

November 25, 2025

5  out of  5
rating by haley geeter
"I had a meeting with Cale the other day and it was great. He went over all my coverage and explained it perfectly. Thank you Cale."
We responded:
"Thanks you Haley for the great review. I’ll let him know. "
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Kristi Kozloff

November 19, 2025

5  out of  5
rating by Kristi Kozloff
"I was in a car accident causing my insurance rate to go up. I shopped around for a less expensive policy and after other insurance quotes each quote could not compare to my policy. I met with Robert and he was able to help me get my insurance affordable. I will never go anywhere else."
We responded:
"Thanks for the review Kristi. Our goal is to tailor your auto insurance to meet your needs Thanks again. "