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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noah Comer

March 6, 2025

5  out of  5
rating by Noah Comer
"They were great they helped me to submit affidavit documents for the insurance company even though our agent on policy is in Yreka"
We responded:
"Thanks for the review. When I started working for State Farm Insurance 31 years ago, my supervisor told me that if I needed help anywhere across the Us, I could stop by an agents office and someone is always eager to help. I found this to be true and it looks like you have too. "
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joelle

February 17, 2025

5  out of  5
rating by joelle
"Wonderful and knowledgable staff!"
We responded:
"Joelle, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Scott "
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Joe Garber

February 13, 2025

5  out of  5
rating by Joe Garber
"Got some very good help from Riley, such good staff and very fun and hard working environment! Keep it up!"
We responded:
"Joe, thank you so much for your kind words! We're thrilled to hear that Riley was able to help you and that you enjoyed the fun and hardworking atmosphere. We truly appreciate your feedback, and we’ll be sure to keep up the great work! - Scott"
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Ashley Crumb

January 16, 2025

5  out of  5
rating by Ashley Crumb
"I’ve been with Scott Schumacher for almost 10 years and couldn’t be happier! They helped me after I lost my home in the Carr Fire. They have great prices and I love the multi policy discounts. Cale is very knowledgeable and helped me pick the right life insurance policy for my husband and me! Thank you for taking care of us!"
We responded:
"Thank you so much Ashley for the nice review. My how time flys. That’s awesome you got life insurance to protect you and the family. I still can’t believe it’s been 10 years….I must be getting old! "
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Jane W

December 20, 2024

5  out of  5
rating by Jane W
"Been with State Farm for 20+years very happy with them. They have taken care of me and my cars I have insured thru them. It's true "State Farm is There"."
We responded:
"Thank you Jane for the kind review. We work hard to provide excellent and personalized service My goal is to help my clients manage the risks so every day life and recover from the unexpected. It’s easy for busy people to forget about managing these risks do I have systems and people to help ensure they are being reviewed on a regular basis."
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Tama Kuhlmann

November 19, 2024

5  out of  5
rating by Tama Kuhlmann
"I spoke with Cale from State Farm Redding, CA location today and he was amazing! He gave me options, he was straightforward, he was professional, he also had a great sense of humor. Cale explained things to me with the right about of detail and no BS. He was excellent! 5 stars and bravo!!"
We responded:
"Thanks for the 5 star review. I true appreciate it. Scott Schumacher State Farm Insurance, Redding, Ca"
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Josh Jones

October 28, 2024

5  out of  5
rating by Josh Jones
"Great customer care over the phone and in person!"
We responded:
"Thanks for the review Josh. We appreciate you !"
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Maddy Williams

October 26, 2024

5  out of  5
rating by Maddy Williams
"Got a quote from Cale and he was able to get me a lower monthly payment by adding life insurance, it was like a 2 for 1 sale!"
We responded:
"Thanks for the review Maddy. I’ll be sure to let Cale know. "
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Layton Smith

October 9, 2024

5  out of  5
rating by Layton Smith
"I had an amazing customer experience here. I won’t go into the details but the people I spoke with were extremely helpful and kind. Their names were Robert and Rylee. They both helped me fix some issues I had and to be frank I have never seen better customer service. They treated me like family."
We responded:
"Thanks for the 5 star review Layton. About aim is to keep insurance simple and “be the best thing on your worst day.” I wish the unexpected doesn’t happen but if it does, we want to be the best thing for you on that day. You hanks again for the review. Scott"
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Dani Leigh

August 27, 2024

5  out of  5
rating by Dani Leigh
"Best insurance Company from here in Redding to Niagara Falls New York! Scott and his staff keep it personal, and make you feel at ease with no worries. They keep in contact with you , wether its an increase in billling or to switch your monthly due dates. Tgey go above and beyond and im grateful to have them on my side!"
We responded:
"Thanks for your review. We appreciate you and look forward to continuing to serve you. "
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Sredd One

August 27, 2024

5  out of  5
rating by Sredd One
"Office staff is amazing. Always polite, fast, efficient and helpful. I've been a State Farm customer since I was 16 (1 thousand years ago) and I've never had a reason to go anywhere else."
We responded:
"Thanks so much for the review. I’m so proud of our team and really appreciate you. Here’s to the next 1000 years !!"
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Rosie Raska

July 30, 2024

5  out of  5
rating by Rosie Raska
"Great customer service with quick results. Thank you!"
We responded:
"Thanks Rosie for trusting us with your insurance and the great review. If there is anything else you need, stop by, call or text us. Thanks again. Scott Schumacher "
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Erin Watts

November 30, 2023

5  out of  5
rating by Erin Watts
"I would definitely recommend this office! They are always helpful when I call in and very knowledgeable. Jordynn helped me out today with a tow and it went so smoothly!"
We responded:
"Glad to hear your town went smoothly. Thanks for the review. Scott"
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Kimberly Seevers

November 29, 2023

5  out of  5
rating by Kimberly Seevers
"Got an auto quote from Lesley and she was wonderful to work with! Very professional, explained everything and made me feel right at home."
We responded:
"Thanks for the positive review. We’re here to serve you! Our goal is to be the best thing on your worst day. Just takes a little bit of planning and we’ll make sure you have what you need. Scott"
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Elizabeth Rowton

November 21, 2023

5  out of  5
rating by Elizabeth Rowton
"I have been with State Farm for over 15 years and with Scott Schumacher's office for the past 3. We have multiple home, auto, and life insurance policies and always receive fast, wonderful service. I called to add another auto policy today, and Jordynn had me completely set up and covered with a great rate in minutes! She is super friendly, yet professional and I will definitely recommend this office!"
We responded:
"Thanks so much for the review! We appreciate you. "
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Debbie Swan

November 7, 2023

5  out of  5
rating by Debbie Swan
"We have been with State Farm for as long as I can remember and have always had excellent service. The past few years we have met with Robert to go over our coverages and options and we couldn’t be happier with his knowledge, advice and customer service. We always leave the office feeling that we have the best team and the best coverage possible. Thank you!"
We responded:
"Thank you for such a thoughtful review. Our goal is to be the best thing on your worst day. Thanks for allowing us to be so involved in protecting what matters most to you. Scott"
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John Browning

November 6, 2023

5  out of  5
rating by John Browning
"One year with this agency, Robert is our agent and he is fantastic at understanding the local market/landscape. Robert is willing to take time to ask questions that will put your coverage in a declaration that it should be, not over paying and not coming up short in coverage. . I felt assured of his explanation State Farm will not pull out of this area market for OUR home coverage due to wildfire risk. We did have one car windshield get damaged, the claim was so quick and easy, easiest one I have ever done. 5 stars for Robert and Scott Schumacher Agency!!"
We responded:
"Thank you John for your review. We truly appreciate it. We are so fortunate to have Robert on our team and for amazing customers like you! Scott Schumacher "
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Wayne Smith

December 9, 2022

5  out of  5
rating by Wayne Smith
"Super sweet folks over there. Really appreciate them. Have known them for YEARS. 🙂"
We responded:
"Thanks Wayne. We appreciate you and the review."
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booboo52@charter.net Haas

November 3, 2022

5  out of  5
rating by booboo52@charter.net Haas
"These folks are great! They really went to bat for me Pleasure to work with!"
We responded:
"It’s our pleasure. Thank you for trusting us with your insurance plan. We aim to be the best thing on your worst day. Scott"
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Boyce Hundley

October 17, 2022

5  out of  5
rating by Boyce Hundley
"I’m a new customer but the level of customer service provided by Robert Sanchez has been outstanding. He has been thorough and made changing my multiple policies over a breeze! I genuinely feel like he has my best interests in mind which is hard to find in this day and age. I would highly recommend using this young man and this agency in the future if you are looking to switch."
We responded:
"Thanks for the review Boyce. Robert is such an asset to our agency and works really hard to provide referral grade service. I appreciate the feedback and review. Be well. Scott"
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CALVIN WANLESS

September 14, 2022

5  out of  5
rating by CALVIN WANLESS
"This is Michelle Burke and my experience with Tyler this morning was absolutely fantastic. He Along with the State Farm company saved me a great deal of money.511 a month with liberty mutual went down to $386 a month with my home included now unlike before. Full coverage on two vehicles with my son who’s 19 this is so great thank you all for helping our family save money and get better coverage all the while being easy to talk to polite nice personal people. Thanks you guys"
We responded:
"Thanks for review. I truly appreciate it and will pass it on the Tyler. It’s so nice that State Farm has worked hard to lower our rates."
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RonnieSue Beckworth

September 12, 2022

5  out of  5
rating by RonnieSue Beckworth
"Tyler Drake is the best, he is always there for my insurance needs with home, auto and business. You couldn't ask for a better guy."
We responded:
"Thank you for leaving a review. We truly appreciate you and you business."
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Paula Garver

November 21, 2021

2  out of  5
rating by Paula Garver
"No answer to our car yet"
We responded:
"Hi Paula. This is Scott. I saw your review. I know it’s the weekend but I’d be happy to help. You can call my on my personal cell. 530-604-8231."
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larry Girardey

September 8, 2021

5  out of  5
rating by larry Girardey
"People are very nice and would tell others about them"
We responded:
"Thanks Larry. "
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Richard Caveza

June 7, 2021

5  out of  5
rating by Richard Caveza
"Lindsay is an awesome an Agent. Extremely thorough throughout the process and very prompt to call me back. The rate wasn’t the best rate, but her service and the offices service in general have been great. If you like good customer service call and ask for Lindsay."
We responded:
"Thanks for the 5 star review. Lindsay has done a great job for our customers and is such a valuable member of our team. I ready appreciate your feedback. Let us know if there is anything else we can assist you with. Welcome to the State Farm family!"